1. About this Policy
Zensets Corp. ("Zensets," "we," "us," or "our") provides software, information, and related business services. This Privacy Policy explains how we collect, use, disclose, and retain personal information in connection with our websites, products, customer relationships, and independently maintained business information.
This Policy describes activities for which Zensets determines how personal information is used. When we handle personal information solely on a business customer's behalf, that customer's instructions and any applicable Data Processing Addendum ("DPA") govern that processing. Our Terms of Service are available at https://zensets.com/terms.
2. Information We Collect
Account and business information
Names, business contact details, employer, role, account credentials, billing and transaction details, communications, and support requests.
Customer-submitted information
Information customers or authorized users provide to our Services, which may include contact lists, business records, searches, requests, and other materials.
Professional information
Business contact details, roles, company and professional affiliations, project participation, and related information used to maintain our business information services.
Technical and usage information
IP addresses, device and browser details, session and authentication data, service activity, diagnostics, and website or product analytics.
We do not ask customers to submit sensitive personal information unless we have expressly agreed to handle it. Payment processors may handle full payment card information; Zensets does not need to receive full card numbers.
3. Where Information Comes From
We obtain information from people who use or contact us; business customers and their authorized integrations; publicly accessible business and professional sources; data providers and licensors; and service providers that support our operations.
Information from professional or public sources may concern people who do not have a Zensets account.
4. How We Use Information
We use personal information to provide and maintain our Services; fulfill customer requests; administer accounts and payments; respond to inquiries; secure our systems; detect misuse; measure and improve performance; maintain independently obtained business information; communicate about our services; and comply with legal obligations.
When Zensets independently collects professional information, we may combine and update it to make business information more useful, accurate, and current. Where applicable law requires a legal basis, we rely on the basis appropriate to the particular activity, which may include contract performance, legitimate interests, legal obligations, or consent.
5. How We Disclose Information
Service providers
We disclose information to companies supporting hosting, storage, authentication, payments, analytics, communications, technical support, and security, as needed for their services.
Business customers
We provide authorized customers with business and professional information and related results through our Services, subject to law and applicable data rights. Some disclosures of professional information for value may be treated as a "sale" under certain privacy laws.
Other disclosures
We may share information at a user's direction, with professional advisers under appropriate obligations, in connection with a corporate transaction, or when required to comply with law or protect rights and security.
We do not make one customer's confidential, customer-provided information available to other customers as part of our independent business information service. Any customer-specific data use remains subject to our contracts and applicable DPA.
6. Customer Information
Business customers may submit information for Zensets to process on their behalf. In those circumstances, the customer generally determines the relevant business purpose and is responsible for its own notices and instructions, subject to applicable law. Zensets uses that information for authorized service delivery, support, security, and other purposes permitted by the governing agreement.
Our independent business information is maintained separately from information processed solely on a customer's behalf, even where some facts overlap.
7. Cookies, Analytics, and Marketing
Our website and Services may use cookies and similar technologies for essential functions, security, usage measurement, and understanding the effectiveness of communications. These technologies may involve third-party providers receiving browser identifiers, IP addresses, or activity information.
Depending on how marketing tools are configured and applicable law, certain disclosures can be treated as "sharing" for targeted advertising. Where required, we will provide applicable choices and honor valid requests. Browser controls may limit some cookies but may not address every form of data processing.
8. Retention
We keep information for as long as reasonably needed for the purposes described here, considering the type of information, the business relationship, accuracy and relevance, security needs, and legal recordkeeping requirements. Professional information may be updated or removed when it is no longer appropriate to maintain or when applicable rights require it.
Information processed under a customer DPA is subject to the retention and deletion requirements in that DPA, which may differ from the periods for information Zensets independently maintains. Legal obligations or disputes may require some records to be retained longer.
9. Security
We use administrative, technical, and organizational measures intended to protect personal information, taking into account the nature of the information and the Services. No system or method of storage or transmission is completely secure. We do not represent that we hold any particular certification unless we expressly say so.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent where consent is the legal basis; or to opt out of certain sales, sharing, or targeted advertising.
These rights may apply even if you are included in our professional information without having a Zensets account. To submit a request, email george@zensets.com with sufficient information to help us identify the relevant record. We may need to verify requests and may apply exceptions permitted by law. We will not discriminate against individuals for exercising applicable privacy rights.
If European or UK data-protection law applies, individuals may also have the right to complain to the relevant supervisory authority. Where U.S. state law requires additional opt-out methods or recognition of browser privacy signals, those requirements also apply.
11. International Processing
Zensets operates in the United States, and information may be processed in the United States and other locations where authorized service providers operate. Where applicable law requires safeguards for cross-border transfers, those safeguards must be in place for the relevant transfer.
12. Children's Privacy
Our Services are intended for business and professional use, not for children. We do not knowingly seek personal information from children through our Services. If you believe a child provided information to us, please contact us.
13. Changes and Contact
We may update this Policy as our practices or legal obligations change. We will post an updated date and provide additional notice when required by law.
For privacy questions or requests, contact Zensets Corp. at george@zensets.com or visit https://zensets.com.